Managed IT Packages

Just What You Need

We know how critical it is for businesses to be able to access their data, network, and systems 24/7.

That’s why we offer three levels of managed IT services as well as hourly and project management-based consulting. No matter what type of services you require, we specialize in optimizing your IT to best serve your organization’s needs.

Our managed service offerings have prevented thousands of hours in downtime for our customers.  Regardless of the level of service you need, you can count on having a dedicated local technician available to you 24/7/365. You will talk with a real person who knows the ins and outs of your network and support needs. Your monthly IT costs are predictable and have no surprises.

StaffAssist Managed Services (Tier 1 Support)

If you have an IT team, our expert-to-expert support might be the level of service that is right for you. We will monitor systems and notify your IT staff of any errors before they develop into bigger problems. We help you keep IT quiet.

RemoteCare Managed Services (Tier 2 Support)

Do you have a technician on-site who can be the eyes and hands for our remote IT engineer? If so, RemoteCare may be just what you are looking for. This service includes server monitoring and updates to keep your network in tip-top shape.

TotalCare Managed Services (Tier 3 Support)

Our on-site support service includes the Tier 2 and 3 levels of support. We provide user-level support, 24/7/365 network monitoring, secure and redundant backups, as well as disaster recovery.