Is IP Telephony in your company's future? If so, you'll need expertise in several disciplines in order to achieve a successful solution. IEC can help!
Discovery and Assessment One of the most critical steps to a successful IP Telephony deployment, and perhaps one of the most overlooked of all, is making sure the network can handle the demands of this new technology. In order to achieve toll-quality voice standards, the infrastructure must conform to strict guidelines for latency, packet loss & jitter. IEC can discover weak areas in the existing network, but can also run non-intrusive tests on the existing network with your existing data, to capture the true results of your particular network. Once an assessment is completed, our clients are able to make informed decisions on their IP Telephony initiatives.
Design Designing an IP Telephony solution has two distinct phases, Network Design and Telephony Design. Network Design focuses on integrating an IP Telephony solution with your existing network. Telephony Design focuses on mapping and migrating your existing voice system functionality onto an IP Telephony platform while adding new capabilities such as unified messaging or wireless services.
Installation and Training At IEC, we don't just simply install the gear. We work with each and every client to make sure you have both the formal & custom hands on training to operate your new IP Telephony solution. At IEC, our mission is to help you take advantage of new technology to drive your business, we don't want to make your business dependant upon signing a support contract.
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