Listed below a few
examples of the projects we have completed for our clients:
Network Design: National Travel Company
Planning, Design &
Implementation of the data network for 9 call centers throughout the US
to support one of the world’s largest Travel Services. This included a
fully fault tolerant design with 5 9’s availability, redundancy at
layers 1-3 and power for approximately 3000 seats; CiscoWorks network
management implementation, a Central Resource Site, and resource
recommendations.
Network Design: Broadband Services
Provider
Full cycle of PDIM
consulting for a startup fiber-to-the-home overbuilder’s back-end
network, which carried billing, OAM&P, and other enterprise traffic.
Included business-to-technology mapping & discovery, needs assessment,
design based on 5 9’s availability, performance, scalability, security
and redundancy. Deliverables included business mapping, conceptual,
logical, physical and component level documentation & recommendations.
Provided oversight & project management for pilot & implementation
phases.
Through interviews
with the client & vendors, our consultants were able to assess the truly
critical performance and redundancy needs for a nationwide startup
company. The client's initial guess was to use an OC-3 at each location
and an OC-12 at the head-end to satisfy their bandwidth needs. Through
our research, we discovered that a fractional DS-3 at each remote site
would give them the initial bandwidth they needed, with plenty of room
(73%) left to grow. By knowing the facts of their true needs up-front,
the company saved thousands of dollars each month on recurring bandwidth
costs from providers, along with a substantial savings in initial
hardware costs
Network Design: High Availability
Entertainment Network
Design & implement
VLAN design for a Denver area Sports Arena, including fully redundant
Internet access through multiple PIX, on-demand video server support,
hot standby for each VLAN via multiple RSM’s.
Network Design: University Network
Design & implement
fully redundant VLAN design for University network, utilizing fast
etherchannel and GIG-e to the closets, switched 100 to the desktops,
redundant MSM’s and SUP3 cards from a 6500 in the MDF to 40+ 2900, 3000,
and 4000 series switches in the IDFs. Integrate with existing VTP
domain.
Network Migration: National Insurance
Company
Design & implement
conversion plan for national insurance company from RIP to RIP2, based
on client objectives, with no down time. Design redundant links to
business partners for critical financial data, based on fully dynamic
metrics.
Network Implementation: High
Availability Implementation
Implement redundant
BGP connections to multiple ISP’s for local correspondence company,
providing dynamic failover for both inbound & outbound traffic.
Wireless: High Speed Wholesale Transport
Provider
Develop & implement
testing procedures for high-speed wireless wholesale transport
provider. Performance testing on 12000, 7500 and 7200 routers, VIP4-80,
POS, OC-3, OC-12, DPT, etc., using SmartBITS test equipment to measure
results of access lists, policy routing, commited access rates (CAR),
others. Develop and provide proof-of-concept for new product offerings.
IP Telephony: School System
Planning, design and implementation of a 24,000 seat IP
telephony system for several states in the Mexican primary school
system, using customized open-source technology. System required a
closed telephony environment which could integrate with a .NET-based
monitoring system to track classroom events and send panic signals, and
also run over the worst possible lines (satellite, GPRS & dsl over
Internet) over single- and double-NAT scenarios. Work with Customer and
their providers to ensure the best QoS possible. Design and development
of custom scripts for integration, nation-wide numbering scheme,
Spanish-language installation and telephone firmware modifications.
IP Telephony: Call Center
Complete Planning, Design and Implementation of a 280 seat
Cisco IPCC Express Call Center environment. Technologies include
redundant call processing and contact center servers, Unity voicemail
integration, CSQs, workflows, database access for call routing, screen
pops, whisper coaching via multicast, java-based scripting, skills-based
routing, time-of-day routing, CallerID routing, PRI failover and
analog/fax integration. Network design included complete layer 1, 2, &
3 design for performance, redundancy, Quality of Service and
scalability.
IP Telephony: Pharmaceutical Research
Company
Operations, support, design & implementation of ongoing and new projects
for a 1500 seat pharmaceutical research company in a campus
environment, using Call Manager 3.3.3, IPCC Express, Emergency
Responder, Personal Assistant, and custom IP phone services. Projects
included CCM4 upgrade, testing for Video Telephony, IPCC and AA
scripting, and wireless IP telephony. Infrastructure includes 6500’s
with 6608’s and CMM’s, VG248, gatekeeper, inter-cluster trunks, all
types of IP phones and IP Communicator.
IP Telephony: Global Mining Company
Complete Assessment, Design & Implementation of an AVVID architecture
for an 800 seat US site of a global coal mining company, using Cisco
Call Manager 3.2.2c and Unity 3.15. This project included voice
gateways, IP phones, analog gateways, soft phones, QoS, CoS, queuing &
VLAN strategies, redundancy, route patterns/filters/lists/groups, SRST,
overhead paging, etc.
IP Telephony: Power Supply Manufacturer
Performed design and deployment of a Cisco IP Telephony solution for the
Denver-based office of a Power Supply manufacturer. Client was under a
strict schedule for rapid deployment to release their current PBX
obligation. IEC took a hands-on approach, including design of a
redundant call processing system (CCM 3.3.2), multiple T1 circuits for
local, long distance, and toll-free inbound calls, support for analog
devices, and Unity Voicemail. The Cisco ICS 7750 hardware platform was
used for this project, utilizing 2 external 1760 voice gateways. Also
included was a handoff via T1 to RightFax, which passes DID to
individual fax mailboxes.
Voice over IP: National Financials
Correspondence Company
Designed & implemented VoIP over Frame Relay for a national financials
correspondence company. Utilized bandwidth management and traffic
shaping techniques at both layer 2 and layer 3. Voice traffic
terminated to different model PBX’s at both ends via digital T1 link
from the router, using an 8K codec between routers. This allowed for 24
voice lines plus data traffic over a 784KB dedicated frame relay
connection.