Shaun founded IEC in 2001. He has over 30 years of experience in IT and dual CCIE certifications. He specializes in planning, design, implementation, and support for networks of all sizes. He enjoys helping clients define and create IT solutions, then being able to design and implement them for his clients.

Shaun has broad and deep experience in IP Telephony, network assessment, network architecture design, implementation, technology strategy (business-to-infrastructure consulting), Cisco VoIP solutions, and project management. Additionally, Shaun has experience in business continuity planning and optical SONET design, implementation, and training. Favorite thing about IT: “IT is constantly evolving, bringing with it constant challenges and learning opportunities.” 

IT Turn on: Bonded 100Gb ether-channel

IT Turn off: Latency and jitter, bad/lazy security

When he isn’t working, Shaun can often be found playing guitar and creating music with his band, Hard Blue. He rocks IT as hard as he rocks his music, or maybe it’s the other way around…

He has held certifications as MCSE, CNE, and ASE.

Certifications & Credentials

• Cisco CCIE #4527 R/S and ISP 2/99
• F5 Certified Systems Engineer – 9/11
• Cisco CCNP Voice
• Former MCSE, CNE, ASE, Banyan

John joined the IEC team in 2003. He has over 25 years of experience as a senior network engineer and consultant and has held numerous certifications. He specializes in network assessment, network architecture design, implementation, and business-to-infrastructure consulting. 

John has broad and deep experience in LAN/WAN architecture, Voice over IP, Routing Protocols, VPN technology, and server operating systems. Additionally, he has extensive leadership skills and expertise in guidance, project management, and quality control. 

IT turn on: Green LED

IT  turn off: “Connection not found”

Certifications & Credentials

• Cisco CCNP
• CCNP – Support
• CCNP – Building Cisco Multilayer Switched Networks
• CCNP – Remote Access 
• Managing Cisco Network Security 
• Microsoft MSCE 
• Novell CNE
• CIPT 
• Unity Engineer #89796 
• Cisco CCNA

Jeff has been part of the IEC team since 2012, and has over 9 years experience in the IT industry. Jeff, along with Shaun, is the face of IEC to all their clients. Jeff’s specialties are account and customer management and product development. Prior to joining IEC, Jeff owned and operated a successful insurance agency in Texas for 20 years, focusing on chemical, environmental, and other hard-to-place accounts. Jeff joined IEC to help develop and grow IEC’s Managed Services business with a focus on both SMB and more complex Managed Service offerings for larger organizations.

He has a focus on Cisco networking projects and Managed Services sales and marketing. Jeff is responsible for creating partnerships with a variety of IT vendors and manufacturers in order to better serve IEC’s clients. He creates proposals and contracts, as well as providing personal account management. The favorite parts of Jeff’s job are being a valuable resource and being appreciated for the assistance he is able to provide. He loves interacting with customers and working towards solutions to their IT issues. Favorite thing about IT: “IT is changing constantly and offering up new and shiny gadgets and software. While it can be overwhelming at times, it is fun to see and work with new and exciting hardware and software.”

IT Turn on: Successfully completed projects

IT Turn off: Backorders

When he isn’t working, Jeff loves spending time at home with his wonderful wife and two beautiful teenaged daughters (whether or not said teens have reciprocal feelings about spending time with parents). He lives on a great 5-acre property, so the list of never-ending home projects keeps him occupied in most of his spare moments.

He has certifications in sales and marketing with Cisco, VMWare, and Microsoft.

Justin became part of the IEC team in 2013. He has over 12 years of experience in network design, implementation, and troubleshooting. His expertise includes support for networks of all sizes, including LAN/WAN architecture, firewalls, and network security, voice over IP, and server operating systems.

Justin has broad and deep experience working with a variety of networking equipment and specializes in Cisco, Palo Alto, Fortinet, Azure, and other security devices, routers, and switches. He also provides training and support for other engineers in addition to solving network issues for clients.

IT turn on: Packet flow

IT turn off: 500 error

Certifications & Credentials

• Cisco CCNP

Ryen joined the IEC staff in 2011, and has over 10 years experience in the IT industry. Ryen is responsible for keeping support tickets moving and calendars organized. Ryen started her career with IEC in the purchasing and inside sales department where she concentrated on vendor management and delivery. Since shifting her position to service manager several years ago, Ryen has focused her attention on team growth and coordination as well as developing deeper relationships with clients. Favorite thing about IT: “IT helps people.  In this industry we don’t see problems, we see opportunities to find solutions, which is a pretty cool way to spend your workday.”

IT Turn on: Solid power lights

IT Turn off: Phishing

When she isn’t working, Ryen loves to read, cook, and spend time outside with her son. She is grateful that her husband is kind enough (or hungry enough) to always eat whatever new dish she puts in front of him in her cooking adventures. If you can’t find her, chances are she is tucked away in a cozy corner reading.

Certifications:

Vmware VSP Foundation

Pax8 Network Solutions