When To Hire Us:
Do you need IT services, consulting, or support?
In a free IT consultation, we will talk about your IT needs and how we could work together.
Our experienced team of IT engineers and technicians have the highest level of certifications and can assist with your most complex IT projects. If you run a small business or organization, we would love to serve as your “virtual IT department.” You can get all of the IT services and support you need without having to hire a part-time or full-time IT employee.
If you already have an IT team in place, we can offer a higher level of support for bigger projects and more multifaceted issues. We also offer 24/7/365 network monitoring so your IT staff does not have to be available around the clock.
Unhappy With Current Level of IT Support
If you are currently using an IT firm, but are unsatisfied with the support you are receiving, we would be happy to step in. We pride ourselves on our responsiveness, our “first call resolution” track record, and our ability to resolve all types of IT issues.
Urgent IT Needs
If you have an urgent need – a crashed server, problems in your network, loss of data, users frustrated with the system – we can take care of you. We will work to “triage” your most urgent issues then come up with a long-term plan to avoid future occurrences and crisis.
If you are planning to move your office, you will need a “technology move plan” complete with contingencies to ensure there is little to no downtime. We can manage every step of your move – including suggestions for consolidation, replacement, or upgrades of equipment, software, and devices. We can also assist or manage all your circuit migrations.
IT Upgrades And New Purchases
Before you buy new hardware, software, or both, we can assist. We work directly with the largest IT software and hardware distributors in the US including Cisco, VMWare, Citrix, HP, Dell, Microsoft, Adobe, Lenovo, APC, Webroot, McAfee, and Symantec. Before any purchases (or final decisions) are made, we can factor in the big picture of your entire network – IEC can assist in all facets of a new project. From initial design to best-practices recommendations through implementation and final cutover.
Growth And Expansion
If you intend to grow or expand your business – adding new employees, new locations, or new technology – we can make sure that happens quickly and efficiently. We will come up with an IT game plan that includes a needs assessment, recommendations, design, required hardware and software, implementation, documentation, training, and support. You can focus on the goals of your business or organization while we handle the technology you need to achieve those goals.
Mergers, Acquisitions, Reorganizations
Mergers, acquisitions, and reorganizations bring challenges on every level. Networks, systems, hardware, and software are rarely compatible across different businesses or business units. What technology do you need to scrap? What new hardware and/or software do you need to buy? How and when can the cutover take place to ensure little interruption in day-to-day operations? Answering all of these questions and coming up with simple solutions for complicated issues is what IEC does best.